Good day
Bonjour!
Ni Hao!
Good day
Good day
Bonjour!
Ni Hao!
Good day
I'm Falach
I'm Falach
Good day
Bonjour!
Ni Hao!
Good day
I'm Falach
into meaningful digital experiences.
Product Designer transforming ambiguity
Product Designer transforming ambiguity
into meaningful digital experiences.
into meaningful digital experiences.
Product Designer transforming ambiguity
✦ Helping businesses stay connected with their
customers at Qiscus Pte Ltd
✦ Helping businesses stay connected with their customers
✦ Helping businesses stay connected with their customers at Qiscus Pte Ltd
Elevating CSAT Survey Experience to Improve Agent Performance
Elevating CSAT Survey Experience to Improve Agent Performance
Elevating CSAT Survey Experience to Improve Agent Performance
✦ Designed end-to-end survey creation for both client admin and end-user touchpoints.
✦ Designed end-to-end survey creation for both client admin and end-user touchpoints.
✦ Enabling agents to capture customer feedback and drive faster ticket resolution.
Micro-Interaction
Micro-Interaction
Micro-Interaction
Responsive Design
Responsive Design
Responsive Design
Competitive Analysis
Competitive Analysis
Competitive Analysis
Redesigning Customer Microsite for Higher Merchant Conversion
Redesigning Customer Microsite for Higher Merchant Conversion
Redesigning Customer Microsite for Higher Merchant Conversion
✦ Improved microsite product pages allowing customers to view variants details clearly.
✦ Improved microsite product pages allowing customers to view variants details clearly.
✦ Built modifier system enabling add-on options without creating duplicate products.
Design System
Design System
Design System
Mobile Web App
Mobile Web App
Mobile Web App
Admin Dashboard
Admin Dashboard
Admin Dashboard
